Client
Sectors
Emergency Medical Services (EMS)
Municipal Ambulance Authority
Project Overview
Cambridge Consulting Group (CCG) was retained — via Accenture through the Robert Bobb Group — to perform a detailed analysis of the EMS structure, financial condition, billing practices, performance compliance, and operational practices of the Richmond Ambulance Authority (RAA).
Key Deliverables
- Comprehensive review of EMS system structure and governance under RAA
- Financial condition assessment including billing practices and revenue cycle review
- Operational performance evaluation and compliance review
Outcomes
- An objective, data-driven baseline understanding of system structure, finances, and operations for RAA — enabling more informed decisions on EMS management, funding, and future reforms.